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I send email for cancellation the purchase and not get any reply after a month i even send another email and the not answer at all

4 comments

Comments4

  • An Anonymous User

    •

    May 15

    Their “cancel subscription” link is not functional and so emailed support as recommended. They are STILL charging me 8 months later and the credit card issuer has been no help! Beware of these dishonest crooks!

  • brian

    Team•

    Oct 23, 2024

    We reply to all emails within hours. Currently there is no email that is not answered.

    Additionally, you can cancel the subscription on your own from the dashboard.

    Do you mind checking that you are sending the emails to the correct address?

    • An Anonymous User

      •

      Oct 25, 2024

      Im sure that address is correct and i just checked it again

    • An Anonymous User

      •

      Oct 25, 2024

      Beside that i not get reply and email was correct the cancellation option was not in dashboard from beginning